To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review the Bank of America Online Privacy Notice and our Online Privacy FAQs. For a direct deposit request, call Customer Care using the phone number on the back of your card. You may also visit the individual sites for additional information on their data and privacy practices and opt-out options. Express card with no annual fee or Foreign Transaction Fees. To learn more about ad choices, or to opt out of interest-based advertising with non-affiliated third-party sites, visit YourAdChoices layer powered by the DAA or through the Network Advertising Initiative's Opt-Out Tool layer. Ads served on our behalf by these companies do not contain unencrypted personal information and we limit the use of personal information by companies that serve our ads. Relationship-based ads and online behavioral advertising help us do that.īank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). We strive to provide you with information about products and services you might find interesting and useful. If you did not provide your account information to the merchant in question and suspect that your information was stolen, please contact us immediately. Most transactions must be disputed within 60 days of the date of your statement on which the error appeared. Show me how to dispute a transaction in Mobile Banking Show me how to dispute a transaction in Online Banking Not an Online Banking customer? Enroll in Online Banking today To access the credit card dispute process, log in to Online Banking. Online Banking customers can submit most credit card disputes directly from the transaction detail found in the Activity tab on your credit card account page, or from the Dispute a transaction link on the Information & Services tab. You can typically find the merchant's contact information on your receipt or billing statement. Additionally, please note that only posted transactions can be disputed (pending charges are temporary and may change), so if you have any immediate concerns about a pending charge, you may want to contact the merchant. Before initiating a claim, consider calling the merchant first, as they may resolve your claim faster (we may also require information from the merchant to process a claim, so contacting them directly may save you time).
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